We're always being asked questions about our totally original brand of Earring & Jewelry Holders. We've tried to answer some of the most popular ones here. If you have a question about a topic not covered here, please Contact Us and we'll get back to you ASAP.
These look like needlepoint canvas. What exactly are they made of?
We hear that all the time. In fact, our earring holders are made from fiberglass. Fiberglass mesh is strong and is almost impossible to tear. Also fiberglass won't rust or tarnish making it a perfect material for use in high humidity areas such as a bathroom.
What kind of paint do you use and won't it rub off by sticking earrings in the mesh?
Each earring holder is hand painted using acrylics. The paint is sturdy and won't rub off during normal use. We still have some of our original frames in use (over 21 years old!) and the paint looks as good as new.
Can you do custom designs such as team logos, sororities, or Disney?
We could probably fund our retirement if we painted and sold Disney characters or Yankees logos. However that's illegal without paying the proper fees and those fees are out of reach for most all family owned operations. In the 20+ years we have been in business we have painted many original designs for customers and we would be happy to entertain any special requests you may have. Keep in mind that painting on screen is a very specialized art and there are some images that just don't work well. We've said no on many occasions, too. Just Contact Us with your ideas and we'll let you know.
I see a design I love but I don't see it shown with the size I need. Can you make one exactly the way I want it?
About 95% of the time the answer is yes. Just ask! Contact Us
Can I get a discount if I order more than one?
While we don't offer a discount for multiple purchases, we quite often send out e.mails that contain specials and coupons. You are automatically added to our e.mail list when you make a purchase or you can be added by signing up on our Home Page.
My cousin lives in Europe. Can you ship to London?
No, sorry, we only ship to the US, US Possessions and APO addresses at this time. That being said there is no reason you can't repackage the earring holder and ship it on your own.
My daughter got one of these and loves it. However the painting on her earring holder didn't exactly match the picture on your website. What happened?
Each of our Earring Holders is a hand painted original. While we strive to deliver the same style of image that we show online it is not humanly possible to recreate the image exactly. Customers always tell us that they love the fact that no two pieces are identical....and they especially love that each one is hand-painted in the USA.
How fast can I get my new Earring Holder?
It usually takes 1-3 business days to process an order. Once it’s shipped, transit usually takes 3-7 business days.